Shipping, returns & FAQ

Delivery

Order by 2pm for same-day delivery in Nairobi. Elsewhere in Kenya takes 1–3 working days. Delivery is free on orders over KSh 10,000, otherwise KSh 350.

Size swaps

Wrong size? Swap it within 3 days of delivery, free. Shoes must be unworn, in the original box with tags. Message us on WhatsApp to book a collection.

Payment

Pay with M-Pesa, Visa or Mastercard at checkout, or cash on delivery in Nairobi.

How ordering works

  1. Pick your pair and sizeEvery size shows live stock, so what you see is what we have.
  2. Check out securelyPay with M-Pesa, card or cash on delivery on Shopify checkout.
  3. Get it todayOrder by 2pm for same-day delivery in Nairobi.
  4. Wrong size? Swap itFree size swap within 3 days. We collect and drop off.

Questions, answered

How fast is delivery?

Order by 2pm for same-day delivery in Nairobi. Elsewhere in Kenya takes 1–3 days. Delivery is free over KSh 10,000, otherwise KSh 350.

Are your shoes authentic?

Yes. Every pair is inspected by hand before it ships, and comes in its original box.

Can I swap my size?

Swap it within 3 days of delivery, free. Shoes must be unworn with the box and tags.

How do I pay?

M-Pesa, Visa or Mastercard at checkout, or cash on delivery in Nairobi.

Still stuck? WhatsApp +254 7XX XXX XXX